Customer Reviews
What Murrieta Homeowners Say About Us
Real feedback from homeowners and businesses across Murrieta, Temecula, Menifee, Wildomar and Lake Elsinore. We read every review - they help us keep improving the way we serve Southwest Riverside County.
4.9/5
★★★★★
Based on 60 customer reviews
What Our Customers Say
Reviews From Our Service Area
★★★★★
Woke up at 2am to water pouring through the kitchen ceiling from a burst pipe. They answered on the second ring, talked me through turning the water off, and had a plumber here within an hour. Could not have asked for better help in that situation.
★★★★★
Our main line backed up and water was coming up in the tub. They came out the same day, ran a camera down first, and cleared the line. Explained everything before doing any work. Fair price for after-hours service too.
★★★★★
Old water heater finally gave out on a Sunday. They brought a new unit the same day and had it installed by the evening. Professional, clean job, and they hauled the old one away. Can't ask for more.
★★★★★
Had a mysterious water bill spike for two months. They found a small slab leak that two other companies said they'd need to "dig around" to locate. Pinpointed it in about an hour. Money well spent.
★★★★★
Sewer line had a break under the front lawn. They camera'd the line, showed me the footage on their tablet, and gave me options instead of pushing the most expensive one. Repair was done cleanly and the yard was left in good shape.
★★★★★
Toilet had been running nonstop and driving me crazy. Replaced the fill valve in about twenty minutes. Small job, handled quickly, and the price was very reasonable.
★★★★★
Pipe burst behind the fridge while we were away for the weekend. They came the same day we got home, fixed the pipe, and gave good advice on what to check with our insurance. Very understanding crew.
★★★★★
Kitchen faucet had been dripping for months and I finally called. Quick fix, new cartridge, no more drip. The plumber even tightened a loose supply line under the sink he noticed while he was there.
★★★★★
Sewage started backing up in the downstairs bathroom on a holiday weekend. They were the only company that answered the phone. Crew came fast, cleared the blockage, and made sure everything was flowing again before they left.
★★★★★
Disposal seized up with a silver spoon wedged in it. They came the next morning, freed it up, and showed my son how to use the reset button. Nice folks who don't mind explaining things.
★★★★★
No hot water on a Monday morning with three kids to get ready. They squeezed us in that afternoon, replaced the heating element, and were gone by dinner time. Lifesavers.
★★★★★
Found warm spots on the floor and called them. They identified a hot water line leak under the slab without tearing anything up. Kept us informed at every step. Professional from start to finish.
★★★★★
Kitchen line kept clogging every couple of months. They recommended hydro jetting instead of another snaking, and it's been eight months without a single backup. Wish we'd done this years ago.
★★★★★
Called at 11pm with water spraying from a coupling under the house. A plumber was at the door in 45 minutes and fixed it on the spot. Genuinely grateful these folks are available around the clock.
★★★★★
Found a corroded pipe in the garage wall during a remodel. They replaced the section, kept the drywall damage minimal, and the work looks clean. Good communication about what it would cost before they started.
★★★★☆
Bathroom sink was draining slowly for weeks. They cleared it quickly and it's been fine since. Four stars only because they ran a bit behind their window, but they called to let us know. Would call again.
★★★★★
Water heater was making a terrible popping noise. Diagnosed it as sediment buildup, flushed the tank, and walked me through simple maintenance to keep it from coming back. Honest and knowledgeable.
★★★★★
Doing a home inspection before buying a house in Murrieta. They camera'd the sewer line same day and gave a clear report with photos. The seller ended up fixing the issues they found. Great service for peace of mind.
★★★★★
Raw sewage smell in the backyard turned out to be a collapsed section of sewer pipe. They dug it up, replaced it, and re-sodded the area. Took two days but the job was done right and cleanup was thorough.
★★★★★
Old disposal was 20 years old and finally died. They brought the replacement with them, did the swap in under an hour, and took the old unit. No hidden fees, exactly what they quoted.
★★★★★
Water stain kept appearing on the ceiling even after the roof was repaired. They traced it back to a supply line in the attic. Fast, tidy, and they protected the floors during the whole job.
★★★★★
Broken flush handle and a tank that kept refilling overnight. Two quick fixes while they were here. The plumber was polite, wore shoe covers, and left the bathroom spotless.
★★★★★
The water main shutoff under the house broke when I finally got it to turn after an emergency. They replaced it the same day. Explained why it corroded and how to keep it from happening again.
★★★★★
Tankless upgrade for our two-story house. They walked us through the options honestly, didn't oversell, and the install looks clean. Hot water on demand has been great all winter.
★★★★★
Guest bathroom tub was backing up every time we showered. They snaked the line and pulled out a massive clog of hair and gunk. Dramatic difference - drains like new now.
★★★★★
Tree roots had grown into the sewer line out back. They recommended the trenchless option to save the lawn and it worked perfectly. The crew was here on time every day of the job.
★★★★★
Bathroom faucet was spraying water everywhere. Turns out the aerator was cracked. Twenty minute fix and the water pressure is better than it's been in years.
★★★★★
Had a leak under the kitchen sink that was getting worse by the hour. They arrived fast, shut it down properly, and had the line replaced before the cabinet got ruined. Professional and quick.
★★★★☆
Slab leak repair is never cheap and this one wasn't either, but they were up front about the price and the work is holding up great a year later. Knocked off a star for the mess during the dig, though they cleaned up well.
★★★★★
Smelled gas near the water heater and called in a panic. They told me to open windows and got here quickly. Found a loose fitting and had it fixed in minutes. Peace of mind worth everything.
★★★★★
Two pinhole leaks in copper pipes under the house. They replaced the sections and showed me the old pipe so I could see the corrosion. Fair, honest, and they didn't try to sell me a full repipe.
★★★★★
Our pressure regulator failed and water was hammering the pipes so hard the whole house shook. They diagnosed it fast and replaced the regulator same day. Quiet house ever since.
★★★★★
Pilot light kept going out on the water heater. They found a thermocouple issue and fixed it in about half an hour. Charged a very fair service fee and offered great advice on maintenance.
★★★★★
Laundry room drain backed up and flooded the floor. They came within two hours, cleared the line, and ran water through to confirm everything flowed. Also showed me the lint trap trick to avoid it happening again.
★★★★★
Freeze cracked a pipe in the garage last winter. They winterized the repair properly and even added insulation around it. Five months later and no issues. Thoughtful work.
★★★★★
Slow drainage in all the upstairs fixtures. They cleaned the sewer line and showed me before/after camera footage. Night and day difference. Worth every penny.
★★★★★
Installed a new kitchen faucet and sprayer we bought online. The old install was messy but they handled it without complaint and the new setup looks great. Very neat workmanship.
★★★★★
Dishwasher drain hose came loose and flooded the kitchen right as we had guests coming. They came within the hour, fixed the hose, and even helped move the wet rug. Above and beyond.
★★★★★
Replaced our 50 gallon unit on a Saturday. Quoted the price over the phone, they stuck to it, and the install was done in one visit. Clean, quick, professional.
★★★★★
Suspected a leak under the driveway. They used acoustic equipment and found it exactly where they said it would be. Their diagnosis was spot on and the repair was a breeze because of it.
★★★★★
New toilet we installed ourselves was leaking at the base. They came out, found we'd used the wrong size wax ring, and fixed it properly. Patient with us and didn't make us feel silly.
★★★★★
Smelled sewer gas in the house for weeks before calling. They found a cracked vent line in the wall and had it repaired in a day. The smell is completely gone and they cleaned up all the drywall dust.
★★★★☆
Disposal hummed but didn't spin. They cleared the jam and it works fine now. It took longer than expected because they had to remove the whole unit, but the price was fair and the tech was friendly.
★★★★★
Woke up to a puddle spreading in the living room. They found a leaking valve behind the wall and had it replaced by lunchtime. Fast response, fair pricing, zero drama. Exactly what you want in an emergency.
★★★★★
Relief valve on the water heater was leaking. They replaced it and tested the system pressure. Small job done perfectly, and they explained what the valve does so I could watch for problems.
★★★★★
Shower drain was pooling water by the end of every shower. They cleared it in twenty minutes. Two years later it still drains perfectly. Great service and a genuinely nice crew.
★★★★★
Full repipe of our 1970s house after two leaks in one month. The crew was respectful of our home, worked efficiently, and finished a day early. Water pressure has never been better.
★★★★★
Frozen pipe burst at 6am on a Sunday. They picked up immediately and had someone here by 7:30. Repaired the pipe and checked the rest of the house for other weak spots. Top notch.
★★★★★
Hired them to inspect the sewer line before closing on our new house. They were thorough, honest about what was fine and what wasn't, and the report helped us negotiate a better price.
★★★★★
Both bathroom faucets were dripping and wasting water. They replaced the cartridges in both and checked the shutoff valves while they were at it. Everything is quiet and dry now.
★★★★★
Backup in the basement laundry sink during a storm. They came out in the rain, cleared the blockage, and even helped check the sump setup. Great attitude under rough conditions.
★★★★★
Our water heater was 15 years old and we decided to replace it before it died. They recommended a slightly larger unit that fits the same space. Smooth install, neat work, and good advice.
★★★★★
Irrigation leak we couldn't find for weeks. They traced the whole line and found a crack under a paver. Fixed it in place without tearing up the patio. Very impressed with the care taken.
★★★★★
Toilet was wobbling and leaking. They replaced the flange and the wax ring and it's rock solid now. Pointed out the old flange was cracked, which explained the wobble. Great diagnosis.
★★★★★
Called at 10pm after the outdoor hose bib cracked and sprayed everywhere. They walked me through shutting the water off safely and had a tech here before midnight. Truly around the clock.
★★★★★
Kitchen sink had been backing up for weeks no matter what we tried. They cleared it fast and found grease buildup in the pipe. Gave us simple tips to keep it from coming back. Great service.
★★★★★
A pipe burst in the attic while we were on vacation. The realtor called them and they handled everything with our property manager. Came home to a repaired pipe and no surprises on the bill.
★★★★★
Hot water was running out too fast. They checked the thermostat and dip tube, replaced a worn part, and we're back to long showers. Explained everything so we understood the fix.
★★★★★
Shower head and handheld combo was leaking through the wall. They replaced the diverter valve and everything works like new. Clean, courteous, and on time. Highly recommend.
★★★★★
Sewer line sagged and collected water. They relined the affected section and the work has been flawless since. Communication was excellent throughout the whole process.
★★★★★
Main drain clogged on Thanksgiving morning with a house full of people. They came out between holiday calls and saved our dinner. Forever grateful to this team.
★★★★★
Slow leak in the outdoor spigot. They replaced the washer and stem in ten minutes and refused to overcharge for such a small job. Honest, friendly, and fast.
★★★★★
Our sump pump stopped working during heavy rain and water was creeping into the garage. They came quickly, got the pump running, and checked the discharge line too. Real lifesavers.
★★★★★
Replaced our disposal with a quieter model and upgraded the wiring connection while at it. Reasonable price, quick turnaround, and they cleaned up every scrap. Very happy.
★★★★★
Found wet drywall in the laundry room. They traced the leak to a pinhole in a copper line inside the wall. Repaired it the same day and patched the drywall hole neatly. Complete job.
★★★★★
Leaking angle stop under the toilet was dripping into the garage below. They replaced both shutoff valves and installed a drip pan for peace of mind. Attentive to details most companies skip.
★★★★★
Banging noise from the water heater every morning. They flushed it and adjusted the temperature settings. Quiet ever since and our energy bill even dropped a little.
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